Ciera Johnson

Ciera’s primary responsibilities include producing and maintaining support articles, user guides, and training materials for our internal team and customers. Additionally, Ciera performs QA of new features of our software to ensure it exceeds our customers’ expectations. Ciera has three years of technical experience, handling preventive maintenance, troubleshooting, and problem-solving tasks. Ciera received her Bachelor of Science degree in Food and Nutrition at Tennessee State University. She is also in the process of completing her AWS Cloud Practitioner certification in August.