inTEAM provides support related to the operation of the software through the inTEAM Help Center, which can be accessed directly by users via links within GDSN Connect.

The inTEAM Help Center is hosted by ZenDesk and is available 24/7. The Help Center contains extensive, easily searchable User Guides and Knowledge Base Articles providing detailed documentation on functionality and step-by-step instructions on how to utilize the different features of the GDSN Connect. Key word searches can be conducted for specific topics and each article contains intuitive suggestions for related articles.

In addition, tool tips and other helpful information has been incorporated directly into the GDSN Connect application to make it as intuitive as possible.